Refund Policy
Effective date: 2026-07-18
1. Withdrawal (within 7 days of payment)
If it has been 7 days or less since your subscription payment and you have not used the paid features of that billing cycle (recurring re-diagnosis, paid content generation, etc.), you will receive a full refund in accordance with the Korean Act on Consumer Protection in Electronic Commerce.
2. Refunds After Use
Once the paid features of a billing cycle have been used, delivery of digital content is considered to have begun and fees for that cycle are non-refundable. If the Service was unavailable due to the Company's fault, we compensate with a pro-rated refund or an extension of your subscription for the affected period.
3. Canceling Auto-Renewal
You may cancel your subscription at any time. Canceling before the next billing date stops future charges, and paid features remain available until the end of the already-paid period.
4. How to Request a Refund
Request a refund directly from your account page (My Subscription → Request a refund). If your payment was within the last 7 days with little usage, the full refund is processed automatically and immediately; otherwise it is reviewed and processed within 3 business days (card refunds follow your card issuer's schedule). You can also email yoyokr85@gmail.com, or contact Paddle support since payments are processed by Paddle.